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Version 1.8 · Effective October 18, 2026, with app version 1.15.0 (wording updated Nov 9, 2026: "paid hour" instead of "rented") · Lots 2 Sleep LLC, a Utah limited liability company, 991 Shepard Lane, Suite 210, Farmington, UT 84025. Questions and legal notices: [email protected].

Lots 2 Sleep™ Driver Terms, Refunds and Privacy

The short version: Lots 2 Sleep is a booking app. When you book a spot, your parking agreement is with the lot's Owner, not with Lots 2 Sleep. The Owner is responsible for the lot. You are responsible for yourself, your vehicle, your passengers and your pets. Lots 2 Sleep does not own, run, inspect, guard or monitor any lot and is not responsible for what Owners, other drivers or anyone else does. You pay up front for the time you book: $5 an hour at a standard lot, 1 hour minimum. Still not rested? Add another hour in the app, as long as the spot isn't booked by someone else after you; added time is charged once, when your stay ends. Your stay ends when your paid time is up, and there is no charge for time after that. If someone else pays, their payment covers only the time they agreed to. Once your stay ends, your vehicle may be towed.

PLEASE READ CAREFULLY. THESE TERMS INCLUDE AN ASSUMPTION OF RISK (SECTION 8), A RELEASE OF LIABILITY THAT ALSO PROTECTS LOT OWNERS (SECTION 9), LIMITS ON OUR LIABILITY AND ON OWNERS' LIABILITY (SECTION 10), YOUR PROMISE TO COVER CERTAIN CLAIMS (SECTION 11), A ONE-YEAR DEADLINE TO BRING CLAIMS (SECTION 13), AND A BINDING ARBITRATION AGREEMENT WITH A CLASS ACTION AND JURY TRIAL WAIVER (SECTION 17). YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS (SECTION 17.6). IF YOU ARE PAYING FOR SOMEONE ELSE'S STAY, THE PAYER TERMS IN SECTION 21 APPLY TO YOU.

By checking the box and entering your initials when you create your account, or when the app asks you to agree to a new version, you agree to these Terms, including the Referral Rewards Rules and the Privacy Policy below. Your electronic agreement is your signature. If you do not agree, do not use Lots 2 Sleep. In these Terms, "we," "us" and "Lots 2 Sleep" mean Lots 2 Sleep LLC. "You" means the driver who has the account. "Owner" means the person or business that lists a lot.

1. Lots 2 Sleep is a booking platform only

  1. Who your contract is with. Each time you book, you purchase a Parking License from the Owner and enter into a parking agreement directly with the Owner of that lot. Lots 2 Sleep only facilitates the booking, collects payment for the Owner, and issues and displays your written Parking License on the Owner's behalf. Your conduct on the lot, and the lot itself, are the responsibility of you and the Owner, not Lots 2 Sleep. That agreement is made up of the listing details, the Owner's lot rules, and the Standard Parking Terms in Section 6.
  2. Lots 2 Sleep is not a party. Lots 2 Sleep is not the owner, operator, landlord, manager, employer, partner, insurer or guarantor of any Owner or lot, and acts for the Owner only as the Owner's limited payment collection agent and limited agent to issue Parking Licenses (Section 7), and is not a party to your parking agreement. We provide the app, the booking record, your written Parking License and payment collection.
  3. Not a hotel, campground or garage; no bailment. Neither Lots 2 Sleep nor any Owner is acting as a hotel, inn, motel, campground, RV park, garage keeper, valet or parking attendant. No one takes possession, custody or control of your vehicle, keys or belongings, and your booking does not create a bailment. You keep sole possession and control of your vehicle and everything in it.
  4. A license, not a lease. Lots 2 Sleep is a platform through which private property owners grant travelers a short-term, revocable license to park on the owner's property for rest. Each booking is a Parking License: the Owner's permission for one vehicle to park and rest in the booked spot for the license period only. It is not a lease, rental of a dwelling, lodging, camping or reservation of a room or campsite, and it does not create a tenancy, residence or any property right. The Owner keeps full possession and control of the property at all times. You may not use a lot as a residence or mailing address. The license gives you permission to park and rest; it does not give you exclusive possession of the lot or of any space. The Owner keeps control of the property and may ask you to move to another spot on the lot, or end the license for safety or a broken rule.
  5. Owner statements come from the Owner. Listings, photos, rules, hours, add-ons and the Owner's promise that they own the lot or have permission to rent it are made by the Owner, not by Lots 2 Sleep. Any review of an Owner's documents by Lots 2 Sleep is for our own internal purposes only. It is not a promise, guarantee, inspection or verification to you that the Owner, the lot or your stay is free from danger, accurate, lawful or suitable.
  6. No background checks. We do not run criminal background checks on Owners, drivers or anyone else, and we do not guarantee anyone's identity, honesty or conduct. Any identity or document check we do may not detect past misconduct or prevent future misconduct.
  7. Problems with an Owner. If an Owner gives false information, cancels, blocks your spot, acts in bad faith or causes you any loss, your claim is against the Owner, not Lots 2 Sleep. We may choose to help (for example by refunding the booking, removing the lot, or sharing the Owner's contact details with you, your insurer or the police when the law allows), but we are not required to.
  8. Payments. Lots 2 Sleep collects payment for bookings as the Owner's limited payment collection agent. When you (or someone paying for you) pay Lots 2 Sleep for a booking, your payment obligation to the Owner for that booking is satisfied.
  9. Approval is not an endorsement. When we approve, show or sort a lot, we are deciding only that the listing may appear in the app. It does not mean we recommend the lot, the Owner or the area, or that we have checked the lot's condition, lighting, zoning, permits or neighborhood. You decide whether a lot is right for you.

2. Who can use Lots 2 Sleep

  1. You must be at least 18 years old, hold a valid driver's license, and be legally able to enter into contracts.
  2. You must give true, current information, including your name, phone number and license plate, and keep it up to date.
  3. You are responsible for everything done through your account. Keep your login private and tell us right away at [email protected] if you think someone else is using it.
  4. Your booking is for your own vehicle. You may book only for a vehicle you will be in during the stay, as the driver or an adult passenger. The license plate on the booking must match the vehicle on the lot. You may not book for someone else's vehicle; they need their own account. Someone else may pay for your booking under Section 3.9.

3. Booking, time limits and billing

  1. Price. Time is sold by the hour, with a 1-hour minimum. At a standard lot, each hour costs $5 (1 hour $5, 2 hours $10, 3 hours $15, and so on). Part of an hour is charged as a full hour. Owner add-ons (extras) do not cost anything more. The total you pay is shown before you book and includes any mandatory fees. Taxes, if any apply, are shown before you pay. Prices for bookings made before app version 1.15.0 stay as they were when booked.
  2. Two ways to book.
    1. Book now. For a stay starting right away. You book 1 hour, and you may tap +1 hour to book more, 1 hour at a time, if the spot is free for that time. You pay for the time you book when you book. Your time starts when you tap "I've arrived," or 15 minutes after booking, whichever comes first.
    2. Pre-book. For a stay starting at least 30 minutes and no more than 30 days from now. You pick the date and start time (on the hour or half hour). You book 1 hour, and you may tap +1 hour to book more, 1 hour at a time, if the spot is free for that time. You pay for that whole time when you book. Your time starts and ends at the times you picked. There is no grace period. You can have up to 3 pre-booked stays at a time, and they can't overlap each other or another stay of yours.
  3. Adding time (Extend). We alert you in the app about 15 minutes before your paid time is up. The wake-up alarm, Sleep mode and phone alerts are a convenience only: they may not work if your phone is off, muted, out of battery or signal, or the app is closed. You are responsible for waking up and leaving on time. During a paid stay you may tap +1 hour to add another hour, as many times as you need, at the prices in Section 3.1 ($5 for each hour added at a standard lot). You can add time only if the spot is free for that time and only within the lot's open hours. We do not put a limit on your rest, but we can't take away another guest's reservation: if another driver has the spot booked after you, the app shows how much time you can add. Added time is charged once, to the card that paid for the booking, shortly after your stay ends. Added time is not refunded if you leave early.
  4. When your stay ends. Your stay ends when your paid time is up (the time you booked plus any time you added), when you check out in the app, or at the lot's closing time if the listing shows set hours, whichever comes first. When your paid time is up, the app closes your stay by itself, billing stops, and you and the Owner are told. When your stay ends, your permission to be on the lot ends, and you must leave. Checking out early does not reduce what you paid. A book-now stay that you never start (you don't tap "I've arrived") ends by itself as a no-show 60 minutes after your start time; a pre-booked stay you never use ends at the end of the time you booked.
  5. Short rests. Lots 2 Sleep is for short rests, booked by the hour. You may book or add more time if the spot and the lot's hours allow. There is no camping and no extended stay.
  6. Ratings. After a stay you may rate it thumbs up or thumbs down, with an optional note. We use ratings to keep lots in good shape and may pause a lot that gets bad ratings. The Owner sees only totals, never who rated or your note.
  7. Leaving the lot ends your license. Your Parking License is for parking and resting in the booked spot. If your vehicle leaves the property, your license ends unless you are taking a short break - for example food, a restroom or fuel, at the Owner's business or nearby - and confirm that you are coming back. If our app detects that your vehicle has left the lot area, or the Owner reports it gone, we will ask whether you are coming back. If you answer No, or do not answer within 15 minutes, your license ends and the spot is released. If you answer Yes, your license continues only until its booked end time; if you are not back by then, it ends and the spot may be booked by someone else. Unused time is not refunded. To come back after your license ends, book a new license. By starting a license in the app, you allow Lots 2 Sleep to check your device's location during your active license only, to confirm you are on the lot and to apply this rule. We stop checking when your license ends.
  8. After your stay ends. Lots 2 Sleep does not charge for time after your stay ends, and does not extend a stay you did not pay for. A vehicle left on the lot after the stay ends is there without permission. What happens then, including towing at the vehicle owner's cost, is between you and the Owner under Section 6.8 and the law. A public check of your Parking License shows "time is up."
  9. Payment. You pay by card when you book. Card payments are processed by our payment processor, Stripe, and you agree to Stripe's terms for those payments. Lots 2 Sleep never sees your full card number. An unpaid booking hold is released if it is not paid within about 15 minutes.
  10. What we can charge to your saved card, and when. When you pay for a booking, your card is saved with Stripe so time you add can be charged. We will charge your saved card only for these amounts:
    1. the booked time shown on the booking screen, less any stay credit, charged when you book;
    2. time you add with Extend (Section 3.3), charged once, shortly after your stay ends; and
    3. any other amount you agree to in the app or in writing, or that an arbitrator or court decides you owe.
    We will not charge your card for damage an Owner claims, towing, or a chargeback fee unless you agree or an arbitrator or court decides you owe it. If a charge fails, you still owe it, and we may stop you from booking again until it is paid. To remove your saved card, email us when you have no active or pre-booked stay and nothing is owed. You may use only a card that is yours or that you are allowed to use.
  11. When someone else pays. For a book-now stay, you may send your private pay link to another adult (a "Payer") who agrees to pay for your booking under the Payer Terms in Section 21.
    1. Send the link only to someone you know who has agreed to pay. Do not pressure anyone or send it to strangers.
    2. The Payer pays for the time you booked. If the Payer did not agree to pay for added time, your stay can't be extended and ends when that time is up. The app shows the time you must leave.
    3. If the Payer agreed to pay for added time, time you add with +1 hour is charged to the Payer's card, up to the dollar amount shown to the Payer next to the added-time box.
    4. The Payer is not responsible for your conduct, your passengers or pets, any damage you cause, or anything that happens after your stay ends. You are.
    5. Stay credits from referrals are not used on a booking someone else pays for. Refunds for a booking paid by a Payer go back to the Payer's card, not to you.
  12. Billing problems and chargebacks. If a charge looks wrong, email [email protected] within 60 days of the charge. We will review it and fix any mistake. If you dispute a valid charge with your bank instead, we may give the bank our records (booking, times, the booking rules you agreed to, and your agreement record), suspend your account until it is resolved, and collect the amount you still owe plus any dispute fee our payment processor charges us, as the law allows.
  13. One stay at a time. You can have only one stay going on at a time.

Fee Table. These are the only charges for a stay:

ChargeWhen it appliesAmount
Book nowEvery book-now stay, charged when you bookThe time you book, by the hour, at the prices in Section 3.1 ($5 an hour at a standard lot)
Pre-bookEvery pre-booked stay, charged when you bookThe time you book, by the hour, at the prices in Section 3.1
Added time (+1 hour)Only when you tap +1 hour during your stayThe price of the hours you add ($5 for each hour at a standard lot), charged once after your stay ends
No-showYou book and pay but don't use your stayWhat you paid is not refunded. No extra fee.
Late pre-booking cancelYou cancel a pre-booked stay less than 12 hours before it startsThe price of 1 hour is kept ($5 at a standard lot). The rest is refunded.
Chargeback feeYou dispute a valid charge with your bank (Section 3.10)The fee our payment processor charges us, collected as the law allows

There is no overstay fee and no charge for time after your stay ends.

4. Cancellation and refunds

WhenWhat happens
An unpaid booking holdCancel free in the app. Nothing is charged.
Book now, after you have paidNo cancellation and no refund, except for a problem with the spot (next rows).
Pre-booked stay, cancelled 12 hours or more before it startsCancel in the app. Full refund.
Pre-booked stay, cancelled less than 12 hours before it startsCancel in the app. The price of 1 hour ($5 at a standard lot) is kept and the rest is refunded. A pre-booked stay can't be cancelled after it starts.
A real problem with the spot when you arrive: (1) the spot is taken or blocked, (2) the lot is closed or the gate is locked, (3) it is not where or as the listing says (including a listed add-on, such as a restroom or "Attendant or patrol," that isn't there), or (4) there is a hazard at the spot (such as broken glass, flooding, or the way in or out is blocked)Don't stay. Tap Report a problem in the app before you check in and within 15 minutes of arriving (for a pre-booked stay, within 15 minutes of its start), pick the problem and add a photo. Your stay ends, and we review the report, usually within 1 business day. If the photo or other reasonable evidence shows the problem, you get a full refund to the card that paid. If you can't use the app, email [email protected] with your booking code and a photo within the same time.
The Owner cancels, or we cancel and you did not break these TermsFull refund
You were charged twice, or charged for time you did not book or add, because of an app errorWe refund the mistaken amount
You change your mind, leave early, or the weather or roads changeNo refund for time you booked or added
You don't use your stayNo refund (no-show, Section 3.4)

Refunds go back to the card that paid. If someone else paid, the refund goes to their card. Banks usually post refunds within 5 to 10 business days. False reports can lead to account suspension.

5. Messages and electronic records

  1. Emails and app messages. You agree that Lots 2 Sleep may send you emails and messages in the app about your account, bookings, payments and important notices, using the email address on your account. Keep your email address current.
  2. Texts. We do not send text messages today. If we start, these rules apply: we will text only the phone number you give us, and you must give us only a number you own or are allowed to use. Texts may be automated. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to stop texts; if you stop texts, we may still email you about your bookings. Carriers are not responsible for delayed or undelivered messages. We will send marketing texts only if you separately agree, and agreeing is never a condition of any purchase.
  3. Electronic records and signature. You agree that these Terms, notices, receipts and records may be provided electronically, and that your electronic acceptance is your legal signature under the federal E-SIGN Act and the Utah Uniform Electronic Transactions Act.
  4. What you need, paper copies and withdrawing consent. To use Lots 2 Sleep and receive our records, you need a phone or computer with a current web browser, an internet connection, and an email account. You can save or print these Terms from this page. You may ask for a free paper copy of these Terms or any receipt by emailing [email protected]. You may withdraw your consent to electronic records at any time by emailing us. Because Lots 2 Sleep works only electronically, withdrawing consent will close your account after any active booking ends. It does not affect records already provided or amounts already owed.

6. Standard Parking Terms (part of your agreement with the Owner)

  1. Where to park. Park only on the lot you booked, in the spot or area described, without blocking other spots, drives, fire lanes or entrances. Your vehicle must fit the space described in the listing.
  2. Which rules apply. Follow the Owner's listed and posted rules and any instructions from the Owner or police. The Owner's rules, these Standard Parking Terms and the law all apply to your stay. If two rules conflict, the stricter one applies. If an authority tells you your stay is not allowed, leave.
  3. Posted signs control. If a sign at the lot, a police officer or the law conflicts with what the app shows, follow the sign, the officer or the law. A Parking License does not protect a vehicle parked outside the booked area, after the stay ends, or against a posted rule.
  4. Do not:
    1. use, possess or sell illegal drugs; use cannabis on the lot; or drink alcohol or keep an open alcohol container in the vehicle on the lot;
    2. drive while impaired, or hold a party on the lot;
    3. offer, buy or arrange sex for money, or take part in any sexual activity that others can see;
    4. possess any weapon unlawfully or against the Owner's posted rules, or fire, show or point any weapon except in lawful self-defense;
    5. camp outside your vehicle, including tents, chairs, awnings, slide-outs, leveling jacks or other outdoor setups, unless the listing allows them;
    6. cook outside your vehicle, build fires, grill, or use any open flame or fuel-burning heater or stove inside or near your vehicle;
    7. dump trash, oil, fuel, gray water, black water or any other waste, or urinate or defecate anywhere other than a restroom;
    8. repair, wash or service your vehicle, other than emergency fixes such as changing a flat tire;
    9. bring more vehicles, trailers or people than your booking allows, or let anyone else onto the lot under your booking;
    10. make loud noise, play loud music, run a generator where the listing forbids it, or set off fireworks;
    11. smoke or vape where prohibited, or carry hazardous materials, other than normal fuel in your tank and small household items;
    12. fly drones, or photograph or record other people, their vehicles or their plates without their consent, except to report a crime or emergency to police;
    13. harass, threaten or follow anyone, or ask people for money;
    14. sell goods, run a business or hand out advertising;
    15. live in the lot, use it as a mailing address, or rent or transfer your spot to anyone; or
    16. damage the lot, signs, fences, landscaping, equipment or other vehicles.
    Breaking this Section 6.4 can lead to removal from the lot without a refund, towing at your cost, and suspension of your account.
  5. Passengers, children and pets.
    1. Everyone staying in your vehicle must have a seat with a seat belt, unless the vehicle is a motorhome or camper built for sleeping. The listing may set a lower limit.
    2. You are responsible for every passenger and pet, and for making sure they follow these Terms and the Owner's rules.
    3. Passengers under 18 must be with their parent or legal guardian, or with an adult who has the parent's or guardian's permission, at all times.
    4. Never leave a child or a pet alone in a vehicle.
    5. Pets must stay in your vehicle or on a leash no longer than 6 feet, must not be left barking, and you must pick up and throw away pet waste. Owners may ban pets in their listing.
  6. Owner add-ons. Some Owners offer extras, such as "Restroom" or "Attendant or patrol." Each add-on is provided only by that Owner, in the way the Owner describes it, at no extra charge. "Attendant or patrol" means only that the Owner says someone is on site or patrols at the times listed. Lots 2 Sleep does not provide, check or guarantee it, and it is not protection from harm or loss. No add-on means that anyone is watching you or your vehicle or will respond if something goes wrong. If a listed add-on is not there when you arrive, see Section 4.
  7. When your stay ends. You must leave the lot when your stay ends (Section 3.4), even if you have not checked out in the app. The Owner or local authorities may ask you to leave if you break these terms, the Owner's rules or the law, or stay past the end of your stay. After your stay ends, your vehicle is on the lot without permission (Section 3.6).
  8. Towing. The Owner may have a vehicle towed or booted at the vehicle owner's cost if it is parked against these terms, the Owner's rules or posted signs, or stays after the stay ends, as allowed by Utah law (including Utah Code 72-9-603; see tow.utah.gov) and the law of the state where the lot is located. Lots 2 Sleep does not tow vehicles, does not control towing, and does not pay towing, booting, storage or impound fees unless we caused the tow by our own mistake, such as showing the wrong spot in the app.
  9. Leaving property behind. If you leave your vehicle or belongings on a lot after your stay ends, the Owner may treat them as abandoned and handle them as the law allows. You are responsible for the costs of removal and storage.
  10. Damage, tickets and fines. You are responsible for any damage you, your passengers or your pets cause to the lot or anyone's property, and for any tickets, fines, towing, booting or impound fees caused by you.
  11. Pay only through the app. Do not pay an Owner directly or book outside the app for a lot you found on Lots 2 Sleep. An Owner may not charge you anything that is not shown in the app, except costs the law lets the Owner collect, such as towing after a rule violation. Tell us if an Owner asks you for money outside the app.
  12. Local laws. You are responsible for following all laws that apply to you, wherever you visit.

7. Your Parking License

  1. What it is. When your booking is confirmed, the Owner grants you a short-term, revocable, non-transferable license to park the vehicle on your booking in the booked spot and rest in it during your license period only. Lots 2 Sleep issues your written Parking License in the app on the Owner's behalf, as the Owner's limited agent under the Lot Owner Agreement. It shows the license number, the property and spot, your vehicle and the last 3 characters of its plate, the license period, and that it is issued with the Owner's written authorization.
  2. Keep it with you. Keep your Parking License available in the app (or a screenshot or printout) and show it if the Owner or an officer asks. The full license, with your full plate, is shown only to you when signed in, to the Owner of the lot, and to Lots 2 Sleep staff.
  3. Public QR check. The license has a QR code anyone can scan. A public scan shows only: whether the license is VALID or EXPIRED, the license number, the plate's state and its last 3 characters, the property name and spot, the license period, that the Owner's written authorization is on file, and the Owner's contact details only if the Owner chose to show them. It does not show your name, your phone number or the lot's place on a map.
  4. When it ends. Your license ends automatically at the end of your license period, when you check out, when your vehicle leaves the lot (Section 3.5b), if the Owner revokes it for safety or a violation of the lot rules, or if the Owner loses the right to grant it. After it ends, your vehicle is on the property without permission and must leave.
  5. Guest rules (part of every license). No alcohol or drugs on the lot. No camping, tents, cooking, grills or fires. Leave no trash. Keep noise down. Stay in your vehicle except to use the Owner's business or take a short break. Park only in your booked spot. Leave when your license ends. Breaking these rules may end your license without a refund.
  6. DUI warning - please read. In many states you can be charged with driving under the influence for being in "actual physical control" of a vehicle while impaired, even when parked on private property. Drive responsibly. Don't drink and drive. Resting in the passenger seat or back seat is a good idea.
  7. What the license does and does not do. Your license is written proof that you are on the property with the Owner's permission and are not trespassing. It is not a government permit, and it does not override an emergency, a lawful order, posted signs or the law. If an officer asks you to move, stay calm, show your Parking License, and follow the officer's instructions; then email [email protected] with your license number and we will follow up with the Owner.
  8. We do not promise the app will be available when you need it (for example, with no signal or a dead battery). Write down or screenshot your license number.
  9. In an emergency, call 911. Lots 2 Sleep and Owners do not provide security, patrols, medical help or monitoring.

8. Risks of your stay and assumption of risk

  1. No guards, inspection or monitoring. Lots 2 Sleep does not inspect, guard, patrol, light, maintain or monitor any lot, and does not watch bookings, reports or messages in real time. We cannot send help. In any emergency, call 911. A report to Lots 2 Sleep is not an emergency report. If you or anyone in your vehicle feels unwell, especially with headache, dizziness, confusion or nausea (possible carbon monoxide signs), get fresh air and call 911. Lots 2 Sleep staff are not trained emergency responders.
  2. Carbon monoxide can kill without warning. If you run your engine for heat or air conditioning, never let snow, walls or other vehicles block your tailpipe. Never use propane, kerosene, charcoal or any other fuel-burning heater, stove or generator inside or near your vehicle. A battery-powered carbon monoxide alarm is a good idea. Do not run a generator or a refrigeration (reefer) unit unless the listing allows it. Some cities and counties limit idling, and you are responsible for any idling ticket.
  3. Weather. Heat and cold can seriously harm or kill people and pets inside a parked vehicle, often faster than you expect. You are responsible for checking the forecast, keeping enough fuel, water, warm clothing and fresh air, and leaving or getting help when conditions become dangerous. Weather, road closures and natural events are not a reason for a refund once your stay has started. If a lot is closed or flooded when you arrive, see Section 4.
  4. No partying. No alcohol, drugs or partying on the lot. Utah and many other states can charge DUI when an impaired person is in "actual physical control" of a vehicle, even while parked; that is your responsibility. If an Owner or anyone else believes you are a danger to yourself or others, they may call the police, and Lots 2 Sleep may cancel your booking and suspend your account.
  5. Fitness to drive. You alone decide whether you are rested, sober and well enough to drive. Lots 2 Sleep does not judge your fitness to drive, and nothing in the app (including timers, reminders, check-out prompts or the end of a booking) means you are fit to drive. If you are tired, impaired or unwell, do not drive.
  6. Your belongings. Lock your vehicle and keep valuables out of sight. We are not responsible for personal property.
  7. Maps and location. Maps, directions, distances, exit information and GPS come from third parties and may be wrong. Always obey road signs, traffic laws and posted rules.
  8. Your insurance; our insurance does not cover you. You must keep the auto insurance that your state requires for your vehicle. We recommend comprehensive coverage for theft and vandalism, and renters' or homeowners' coverage for your belongings. Lots 2 Sleep does not insure you, your passengers, your vehicle or your belongings. Any insurance Lots 2 Sleep carries is for Lots 2 Sleep's own protection only. It is not a benefit to you and does not cover your losses. If your vehicle or belongings are damaged or stolen, report it to the police and your own insurer first.
  9. ASSUMPTION OF RISK. RESTING OR SLEEPING IN A VEHICLE IN A PARKING LOT HAS RISKS, INCLUDING: CRIME BY OTHERS (SUCH AS THEFT, ASSAULT AND VANDALISM); THE CONDUCT OF OWNERS, THEIR WORKERS, OTHER DRIVERS AND MEMBERS OF THE PUBLIC; TRAFFIC AND MOVING VEHICLES; CARBON MONOXIDE; FIRE; EXTREME HEAT OR COLD; WEATHER; UNEVEN, WET OR ICY SURFACES; POOR LIGHTING; ANIMALS AND WILDLIFE; LACK OF RESTROOMS, WATER OR CELL SERVICE; FAILURE OF YOUR PHONE, THE APP OR CELL SERVICE; MEDICAL EMERGENCIES AND DELAYED EMERGENCY RESPONSE; TOWING OR TICKETS; CONTACT WITH POLICE; AND YOUR OWN HEALTH OR FATIGUE. LOTS ARE NOT INSPECTED, GUARDED OR MONITORED BY LOTS 2 SLEEP. YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL OF THESE RISKS AND ANY OTHER RISKS OF YOUR STAY, TO THE FULLEST EXTENT PERMITTED BY LAW.
  10. No reliance. You are not relying on any statement by Lots 2 Sleep, an Owner or another user that a lot is free from danger. You will decide for yourself, each time, whether to stay, and you will leave whenever you feel uncomfortable. Your refund rights for a lot that is closed, blocked or not as described still apply.

9. Release

RELEASE. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE LOTS 2 SLEEP LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS AND AGENTS FROM ALL CLAIMS, DAMAGES AND LOSSES OF EVERY KIND, KNOWN OR UNKNOWN, FOR PERSONAL INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, THEFT, TOWING, BOOTING, TICKETS OR ANY OTHER LOSS, ARISING OUT OF OR RELATED TO: (A) ANY LOT OR STAY; (B) ANY OWNER, OTHER DRIVER, TOW COMPANY OR OTHER PERSON, INCLUDING THEIR FALSE STATEMENTS, BAD FAITH, NEGLIGENCE OR CRIMES; (C) TRAVEL TO OR FROM A LOT; OR (D) ANY DISPUTE BETWEEN YOU AND AN OWNER OR ANOTHER USER. THIS RELEASE INCLUDES CLAIMS BASED ON THE ORDINARY NEGLIGENCE OF LOTS 2 SLEEP. IT DOES NOT APPLY TO GROSS NEGLIGENCE, WILLFUL MISCONDUCT, FRAUD, OR ANY RIGHT THAT CANNOT LEGALLY BE WAIVED. THIS RELEASE BINDS YOU, YOUR ESTATE, AND ANYONE WHO MAKES A CLAIM THROUGH YOU OR ON YOUR BEHALF, ONLY TO THE EXTENT THE LAW ALLOWS. IT DOES NOT TAKE AWAY ANY CLAIM THAT THE LAW GIVES YOUR HEIRS IN THEIR OWN RIGHT, SUCH AS A WRONGFUL DEATH CLAIM, TO THE EXTENT THE LAW DOES NOT ALLOW YOU TO RELEASE IT. YOU HAVE READ THIS RELEASE AND UNDERSTAND THAT YOU ARE GIVING UP SUBSTANTIAL RIGHTS.

If you live in California, you waive California Civil Code Section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other state.

  1. Passengers and minors. You can agree to this release only for yourself. Passengers are not bound by these Terms unless they have their own Lots 2 Sleep account and agreed to them. You do not release, and you are not asked to release or to pay for, any claim a minor has for the minor's own injury. Before the stay, tell every passenger about the risks in Section 8. Do not bring a minor on a stay unless you are that minor's parent or legal guardian, or have the parent's or guardian's permission.
  2. Owners. To the fullest extent the law allows, you also release the Owner of the lot you book, and the Owner's employees, from claims for ordinary negligence arising from your stay, such as claims about the condition of the lot, lighting or surfaces, or the acts of other people. This release does not cover an Owner's gross negligence, willful misconduct or fraud, or any duty the law does not let an Owner give up. It does not affect your right to a refund under Section 4. Owners may enforce this Section 9.2.

10. Disclaimers and limits on responsibility

  1. THE APP, THE PARKING LICENSE, MAPS, DIRECTIONS, DISTANCES, EXIT INFORMATION AND ALL LISTINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT ANY LOT IS FREE FROM DANGER, ACCURATELY DESCRIBED, AVAILABLE OR LAWFUL FOR YOUR USE, OR THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE.
  2. Lots 2 Sleep is not responsible for the acts or omissions of any Owner, driver, tow company or other person, or for injury, death, illness, theft, damage, towing, tickets or loss that happens at or near a lot or while traveling to or from one.
  3. TO THE FULLEST EXTENT PERMITTED BY LAW, LOTS 2 SLEEP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST INCOME OR PROFITS, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.
  4. LOTS 2 SLEEP'S TOTAL LIABILITY FOR ALL CLAIMS TOGETHER WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR BOOKINGS IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. THESE LIMITS ARE AN ESSENTIAL PART OF OUR AGREEMENT AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
  5. For a lot that is closed, blocked or not as described, a refund under Section 4 is your only remedy against Lots 2 Sleep.
  6. Owner limit. To the fullest extent the law allows, an Owner's total responsibility to you for any one stay, other than for gross negligence, willful misconduct, fraud or bodily injury, will not be more than the amount paid for that stay. Owners may enforce this Section 10.6.
  7. Availability. Lots can close, fill up or change without notice. An Owner may cancel a booking, and a booked spot may be blocked or taken when you arrive. Have a backup plan before you drive. If an Owner cancels, or the lot is closed, blocked or not as described when you arrive, your remedy is a refund under Section 4. We are not responsible for the cost of another place to stay, travel costs or lost time.

11. Hold harmless and defense

  1. You agree to defend, indemnify and hold harmless Lots 2 Sleep LLC and its members, managers, employees and contractors, and the Owner of the lot you booked, from any third-party claim, loss, damage, fine, judgment or settlement, including reasonable attorney's, court and expert fees, arising from: (a) your stay or use of the app; (b) your vehicle, passengers, pets or belongings; (c) your dispute with an Owner or another user; (d) your breaking these Terms, the Owner's listed or posted rules, or any law; or (e) harm you, your passengers or your pets cause to any person or property.
  2. What this does not cover. This Section 11 does not apply to the extent a claim is caused by the gross negligence or willful misconduct of the person seeking protection. It also does not require you to repay anyone for a claim that a minor makes for the minor's own injury, where the law does not allow such an agreement.
  3. We may choose our own lawyer and control the defense, and you agree to cooperate. You may not settle any claim in a way that places any obligation on Lots 2 Sleep or an Owner without their written consent.

12. What these limits do not cover

Nothing in these Terms limits responsibility that the law does not allow to be limited, such as responsibility for fraud, gross negligence or willful misconduct, or rights you have under the Utah Consumer Sales Practices Act or other consumer protection laws that cannot be waived. Everything else in Sections 8 to 11 and 13 applies to the fullest extent the law allows.

13. Deadline to bring claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM BETWEEN YOU AND LOTS 2 SLEEP, WHETHER BROUGHT BY YOU OR BY US, MUST BE FILED (IN ARBITRATION OR SMALL CLAIMS COURT) WITHIN ONE (1) YEAR AFTER THE PERSON BRINGING IT KNEW, OR REASONABLY SHOULD HAVE KNOWN, OF THE FACTS THE CLAIM IS BASED ON, OR IT IS PERMANENTLY BARRED.

This one-year deadline is paused during the 60-day informal dispute period in Section 17.1. It does not shorten any time period that the law says cannot be shortened.

14. Sharing information with police, emergency services and others

We may share your account, booking, license plate, vehicle and message information with law enforcement, emergency services, the Owner of the lot you booked, or insurers: (a) when we receive a subpoena, warrant, court order or other legal process that we believe is valid; (b) when we believe in good faith that sharing it right away is needed to prevent death, serious injury, a crime or property damage; or (c) to enforce these Terms or protect our rights. Without (a) or (b), we do not give law enforcement your information just because they ask. Unless the law or the request forbids it, or we believe telling you would put someone at risk, we will try to let you know when we share your information because of a legal request about you. We cooperate with police investigations. Lots 2 Sleep does not sell or give license plate data to private companies, data brokers or license plate reader networks.

15. Reviews, content and copyright

  1. Reviews and content. Reviews must describe your own real experience. Do not post reviews in exchange for money, credits or other rewards, about a lot you own or manage, or to harm a competitor. Do not include anyone's license plate, phone number, address or other personal information. You keep ownership of what you post. You give Lots 2 Sleep a worldwide, royalty-free, non-exclusive, sublicensable, perpetual license to host, copy, display, adapt (for example, resize or translate) and share it to run and promote Lots 2 Sleep. We may remove content that breaks these rules, but we do not have to monitor content. Nothing in these Terms stops you from posting an honest review, including a negative one. If you send us ideas or feedback, we may use them without paying you.
  2. Copyright complaints (DMCA). If you believe content on Lots 2 Sleep infringes your copyright, send our designated copyright agent a written notice that includes: (a) your physical or electronic signature; (b) a description of the copyrighted work; (c) where the content is in the app or on our website; (d) your name, mailing address and email address; (e) a statement that you believe in good faith the use is not authorized by the copyright owner, its agent or the law; and (f) a statement, under penalty of perjury, that your notice is accurate and that you are the copyright owner or authorized to act for the owner.
    Designated agent: Lots 2 Sleep LLC, Attn: Copyright Agent, 991 Shepard Lane, Suite 210, Farmington, UT 84025; [email protected].
  3. Counter-notices and repeat infringers. If your content was removed and you believe that was a mistake, you may send our agent a counter-notice as federal law (17 U.S.C. 512) allows. We will close the accounts of repeat infringers when appropriate.

16. Suspension and closing

We may suspend or close an account, remove a listing, or cancel a booking at any time if we reasonably believe there has been a rule violation, unpaid charges, fraud, a chargeback, conduct that puts others at risk, repeated no-shows, staying after a stay ends, or a legal risk. If we cancel a booking you paid for and you did not break these Terms, you get a full refund. When it is lawful and does not put anyone at risk, we will tell you why. You may ask us to reconsider by emailing [email protected] within 30 days. Amounts you owe remain due after your account is closed. You may close your account at any time by emailing [email protected].

17. Arbitration agreement and class action waiver

PLEASE READ THIS SECTION. IT AFFECTS YOUR LEGAL RIGHTS.

  1. Try to resolve it first (60 days). Before starting arbitration, the person with the claim must send a written notice that includes their name, account email, booking code if any, a description of the claim and the relief they want, signed by that person (not only by a lawyer). Send notices to [email protected] and by mail to Lots 2 Sleep LLC, Attn: Legal, 991 Shepard Lane, Suite 210, Farmington, UT 84025. We will send ours to the email on your account. For 60 days after the notice is received, both sides will try in good faith to resolve it, including by a phone or video call if either side asks. The one-year deadline in Section 13 and any other deadline to bring the claim are paused during these 60 days.
  2. Binding individual arbitration. Any dispute between you and Lots 2 Sleep arising out of or relating to these Terms, your bookings or the app that is not resolved during the informal period will be decided by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, not in court. If the AAA is unavailable or declines to administer the arbitration, the parties will agree on another arbitration provider; if they cannot agree within 30 days, either side may ask a court to appoint one under 9 U.S.C. § 5. Either way, the dispute is still decided by arbitration, not in court. This agreement is governed by the Federal Arbitration Act. The arbitrator decides all questions about the scope, enforceability and arbitrability of this agreement, except that a court decides questions about Sections 17.5 and 17.7. Hearings take place by video or phone, or in the county where you live if you prefer.
  3. Fees. Lots 2 Sleep will pay the share of AAA fees that the AAA Consumer Arbitration Rules assign to businesses. The arbitrator may award attorney's fees as the law or the AAA rules allow. If the arbitrator finds your claim was not frivolous, Lots 2 Sleep will not seek its attorney's fees from you, even if it wins.
  4. Exceptions. Either side may bring an individual claim in small claims court instead, as long as it stays there. Either side may also ask a court to stop misuse of intellectual property or unauthorized access to the app.
  5. CLASS ACTION AND JURY TRIAL WAIVER. YOU AND LOTS 2 SLEEP EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING OR TAKE PART IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. CLAIMS MAY BE BROUGHT ONLY ON AN INDIVIDUAL BASIS. If this Section 17.5 is found unenforceable for a particular claim, that claim (and only that claim) will be decided by a state or federal court for Davis County, Utah, and the rest of Section 17 still applies.
  6. 30-day opt-out. You may opt out of this arbitration agreement by emailing [email protected] with your name, account email and the words "arbitration opt-out" within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms.
  7. Mass filings. If 25 or more similar claims are filed against or by Lots 2 Sleep by the same or coordinated lawyers or organizations, the AAA Mass Arbitration Supplementary Rules apply, and where they differ from this Section 17, those AAA rules control. Each claim is still decided on its own facts. The outcome of any other claim is not binding on a claimant who did not take part in it, and every claimant keeps the rights the AAA rules give individual claimants. Deadlines to bring claims are paused while a claim waits to be administered.
  8. Changes to this section. If we change this Section 17, the change will not apply to any claim you already told us about. You may reject the change by emailing us within 30 days after we notify you, and the prior version will then apply to you.
  9. Disputes with Owners. Disputes between you and an Owner are not covered by this Section 17; they are between you and the Owner.

18. Changes to these Terms

We may change these Terms by posting the new version and notifying you in the app or by email at least 14 days before material changes take effect (or sooner if required by law or to protect people from harm). Changes do not apply to bookings already made or disputes already pending. If you do not agree, you may close your account before the change takes effect. Using Lots 2 Sleep after that date means you accept the change. You may be asked to agree again in the app.

19. General terms

  1. Governing law and courts. These Terms are governed by the laws of the State of Utah and, for Section 17, the Federal Arbitration Act. Any court matter that is allowed under these Terms will be brought in the state or federal courts for Davis County, Utah, unless it belongs in small claims court where you live.
  2. Severability. If any part of these Terms is found unenforceable, it will be limited to the minimum extent necessary and the rest stays in effect.
  3. Entire agreement. These Terms (including the Standard Parking Terms, Fee Table, Cancellation and Refunds, the Referral Rewards Rules and the Privacy Policy), the listing and the Owner's rules for each booking, and, when they apply, the Payer Terms are the entire agreement between you and Lots 2 Sleep about the app.
  4. Assignment. You may not transfer these Terms. We may transfer them in a merger, sale or reorganization.
  5. Events beyond our control. Lots 2 Sleep is not responsible for delays or failures caused by events beyond our reasonable control. Examples include weather, fire, flood, earthquake, epidemics, road or exit closures, an Owner's closure or actions, government orders, power, phone or internet outages, cyberattacks, and outages of third-party services such as maps, hosting and payment processors. If such an event prevents a stay you have paid for and have not started, you get a refund.
  6. No waiver. If we do not enforce part of these Terms, that is not a waiver of our right to enforce it later.
  7. Notices. We send notices to the email on your account or in the app. You send notices to [email protected]. Legal notices and arbitration notices must also be mailed to Lots 2 Sleep LLC, Attn: Legal, 991 Shepard Lane, Suite 210, Farmington, UT 84025.
  8. Third-party beneficiaries. Owners may enforce the Standard Parking Terms in Section 6 and the parts of Sections 9, 10 and 11 that protect Owners. The people released in Section 9 may enforce Sections 8 to 13.
  9. Third-party services. Payments are processed by Stripe under Stripe's terms. Maps in the app use OpenStreetMap data and map tiles (© OpenStreetMap contributors). When you tap Directions, Google Maps opens and Google's terms and privacy policy apply to your use of it. We are not responsible for third-party services, websites or apps, and their terms govern your use of them.
  10. Accessibility. We want Lots 2 Sleep to be usable by everyone. If something in the app or on our website is hard to use with a disability, email [email protected] and we will work with you. Lots are owned and run by Owners, who are responsible for the accessibility of their own property.
  11. Export and sanctions. You may not use Lots 2 Sleep if you are on a U.S. government list of restricted or sanctioned persons, or if you are in, or ordinarily live in, a country or region under U.S. embargo.
  12. No employment, agency or partnership. Nothing in these Terms makes you an employee, agent, partner or joint venturer of Lots 2 Sleep or of any Owner.
  13. Survival. Sections 1, 3 (for amounts owed), 4, 6.8 to 6.10, 8 to 19, 21 and 22 survive after a booking ends or your account closes.

20. Referral rewards (summary)

The full rules for referral rewards, the launch special and Lot Hunters are in the Referral Rewards Rules. The Referral Rewards Rules are part of these Terms, and if these Terms and those Rules differ about rewards, the Rules control. In short:

  1. Rewards are "up to" amounts. Refer a friend: up to $15 per friend during the launch special (friends who create their account by 11:59 PM Mountain Time on January 9, 2027), then $5. Lot owners are brought in through the free Lot Hunter program: Lot Hunters get $2 for every paid hour at each lot they bring in, for 12 months after it goes live (see the Lot Hunter Agreement).
  2. Paid only from money actually received. Rewards are paid only from Lots 2 Sleep's share of money actually received for completed, paid stays by the people and lots you refer, until the reward is reached. You may get less than the full amount, or nothing, if they don't book enough paid stays. Lots 2 Sleep never pays rewards out of its own pocket.
  3. How you are paid. As a stay credit, or sent to you about once a month (around the 5th) through a payment service we support, such as Venmo, PayPal, Cash App or Zelle. Lot Hunters are paid only by sending, as the Rules explain.
  4. Fair play. No rewards for yourself, your household or your family's lots. No spam, unsolicited texts or paid ads using our name. We may withhold or reverse rewards for fraud, refunds, chargebacks or abuse.

21. Payer Terms (for someone paying for another person's stay)

If you are paying for someone else's stay, this section is your agreement with Lots 2 Sleep. You accept it on the pay page by checking the box and paying. "You" in this section means the person paying (the "Payer"). The person staying is the "Driver." "Lots 2 Sleep," "we" and "us" mean Lots 2 Sleep LLC, 991 Shepard Lane, Suite 210, Farmington, UT 84025, [email protected]. "Owner" means the person or business that owns or runs the lot.

  1. What you are paying for. Lots 2 Sleep is a booking app. Drivers book time to rest in their own vehicle on a lot owned by someone else. When you pay, you are paying for the Driver's booking at that lot, for the time and price shown on the pay page. Your payment goes to Lots 2 Sleep, which collects it for the Owner as the Owner's limited payment collection agent. You are not a party to the Driver's parking agreement with the Owner.
  2. Who can pay. You must be at least 18 years old and use a card that is yours or that you are allowed to use. Do not pay if you do not know the Driver or did not agree to pay for them.
  3. The booked time. When you tap Pay, you authorize Lots 2 Sleep, through its payment processor Stripe, to charge your card for the time the Driver booked, as shown on the pay page ($5 an hour at a standard lot). Lots 2 Sleep never sees your full card number.
  4. Added time, only if you check the box.
    1. The added-time box starts unchecked. If you check it, you also authorize us to charge the same card for time the Driver adds in the app (1 hour at a time), at the prices in Section 3.1 of the Driver Terms ($5 for each hour added at a standard lot).
    2. Added time is charged once, shortly after the Driver's stay ends.
    3. The most you could be charged for added time is shown next to the box (at a standard lot, $115 more after a 1-hour booking). We will never charge you more than the amount shown next to the box.
    4. Your card is saved only for this one booking and is used only for this added-time charge. We remove it from our payment processor after the stay is settled.
  5. If you do not check the box. You pay only for the time the Driver booked. Your card is not saved and will not be charged again. The Driver can't add time, and the Driver's stay ends when that time is up.
  6. Where to see the time. Your pay link page shows the time the paid stay must end. Your Stripe receipt shows the booking code and what you paid for. We do not send you text messages, and we do not send reminder emails about the time.
  7. What you are not responsible for. You are not responsible for the Driver's conduct, passengers, pets or vehicle, for any damage the Driver causes, or for any time the Driver stays after the stay ends, towing or fines connected with the stay. The Driver is. You are responsible only for the amounts in Sections 21.3 and 21.4.
  8. Cancellations and refunds. If the booking hold runs out before your payment goes through, if the Owner or Lots 2 Sleep cancels, or if the Driver qualifies for a refund under Section 4 of the Driver Terms, the refund goes back to your card, not to the Driver. Banks usually post refunds within 5 to 10 business days. Otherwise, payments are not refundable once the Driver's time has started.
  9. Questions about a charge. If a charge looks wrong, email [email protected] with the booking code within 60 days. We will look into it and fix any mistake. Please contact us before disputing a charge with your bank. If you dispute a charge you authorized, we may share the booking records and your agreement to these Payer Terms with your bank.
  10. No promises about the lot. Lots 2 Sleep does not own, run, inspect, guard or monitor any lot, and makes no promise about any lot's condition or what happens there. The Driver accepts the risks of the stay under the Driver Terms.
  11. Limits on our responsibility. To the fullest extent the law allows, Lots 2 Sleep's total responsibility to you for anything related to a payment you make is limited to the amount you paid for that booking, and we are not responsible for indirect or consequential losses. Nothing in these Payer Terms limits any right you have that the law does not allow to be limited, including under the Utah Consumer Sales Practices Act.
  12. Your information. We receive from Stripe the name and email address you enter at checkout, and the type and last four digits of your card. We never see your full card number. When you check the box, we record the date, time, version of these Payer Terms and your internet (IP) address as proof that you agreed. We use this information only to process this payment and any extra-time charge you agreed to, handle refunds and disputes, prevent fraud, and keep records for tax and legal purposes (kept for 7 years). The Driver sees the name you entered and whether you agreed to pay for extra time. We do not sell your information or add you to marketing lists. You may ask to see or delete your information (except records we must keep) by emailing [email protected]. Our full Privacy Policy is in Section 22.
  13. Disputes. ANY DISPUTE BETWEEN YOU AND LOTS 2 SLEEP WILL BE DECIDED BY BINDING INDIVIDUAL ARBITRATION, NOT IN COURT OR BY A JURY, AND YOU WAIVE ANY RIGHT TO A CLASS ACTION, UNLESS YOU OPT OUT WITHIN 30 DAYS by emailing [email protected] with your name, email and the words "arbitration opt-out." Sections 13 (one-year deadline to bring claims), 17 (arbitration agreement, including the 60-day informal dispute period, the AAA Consumer Arbitration Rules, fees and the small claims option) and 19 (general terms) of these Terms apply between you and Lots 2 Sleep as if you were "you" in those sections, and are part of these Payer Terms. Utah law governs.
  14. Electronic records. You agree that these Payer Terms, receipts and notices may be provided electronically, and that checking the box is your electronic signature. You need a device with a web browser and an email address to pay. You may ask for a free paper copy by emailing us.
  15. Changes. If we change these Payer Terms, the version you agreed to continues to apply to the payment you already made.

22. Privacy Policy

We collect only what we need to run bookings and keep records. We never sell your personal information, and we do not share it for targeted advertising.

What we collectWhyWho else sees it
Name, email, phoneYour account, bookings, contacting you about a stayLots 2 Sleep; shared with an Owner, your insurer, police or emergency services as described in Section 14
License plate and stateSo the Owner and officers can confirm your vehicle belongs thereThe Owner of the lot you booked, Lots 2 Sleep staff, and police as described in Section 14. Anyone who scans your Parking License QR code sees only what Section 7.2 lists: whether the license is valid, the license number, the plate's state and last 3 characters, the lot name, the time window, whether the Owner's permission is on file, and the lot's contact details if the Owner chose to show them. Never your name or phone number.
Bookings and stays (lot, times, check-out, amounts)Running bookings, billing, refunds, Owner payoutsLots 2 Sleep and the Owner of the lot you booked
Lot-alert area (only if you turn on lot alerts): a rough location (about 1 kilometer) and the label you typeTelling you when a lot opens near the place you choseLots 2 Sleep only (see "Location" below)
Agreement records: for these Terms, the date, time, version and your initials. For the Referral Rewards Rules, the Lot Hunter Agreement and the Lot Owner Agreement (signed in the app or uploaded on paper), the date, time, version, your typed name or uploaded page, your internet (IP) address and browser information (user agent)Proof of what you agreed to and whenKept on file, even after you close your account; shared only if legally required or to enforce our agreements
Payment detailsCharges, refunds, Owner payoutsOur payment processor, Stripe (we never see your full card number)
Payer name, email, payment details, and the date, time, version and internet (IP) address of the Payer's agreement (when someone pays for a Driver)Processing the payment and any extra-time charge the Payer agreed to, refunds, disputes, recordsStripe; the Driver sees the Payer's name and whether the Payer agreed to pay for extra time, never the Payer's card details
Referral payout details (your Venmo, PayPal, Cash App or Zelle handle, and tax forms such as a W-9 when required)Sending referral rewards and meeting tax reporting rulesThe payment service you chose; the IRS when the law requires
Lot Hunter applications, with the date, time, version of the Referral Rewards Rules shown and your internet (IP) addressReviewing your application and keeping a record of itLots 2 Sleep only
Messages and reports you send usSupport, refunds, problem reportsLots 2 Sleep; shared as described in Section 14
Basic app and device informationKeeping the app working and preventing misuseOur hosting and database providers

Location. When you use a location button to sort lots by distance or get directions, your phone's location is used on your phone and is not saved on our servers. The one exception: if you turn on lot alerts, we save a rough location with your account to find lots near you. Our server rounds it to about 1 kilometer (two decimal places) before saving it. We also save the label you type for the area. The label is whatever you enter, so we recommend a city or ZIP code, not a street address. When you turn lot alerts off, the saved location and label are erased. Lot pins on the public map show a general area only; the exact spot appears after you book.

Service providers. We use these providers to run Lots 2 Sleep. They receive only what they need to provide their service to us, and their own privacy policies also apply:

Law enforcement. We share information with police only as described in Section 14: with valid legal process, in a good-faith emergency, or to enforce these Terms. We do not sell or give license plate data to private companies, data brokers or license plate reader networks.

Keeping and deleting information. We keep booking, payment and agreement (signature) records for 7 years for tax and legal reasons, even if you close your account. Other information is deleted within 30 days after you close your account, unless the law requires us to keep it.

Your choices and state privacy laws. Lots 2 Sleep is currently below the size where the Utah Consumer Privacy Act and the California Consumer Privacy Act (CCPA) apply. We honor access and deletion requests anyway: any user or Payer may ask to see, correct, download or delete their personal information by emailing [email protected]. We will answer within 45 days, except for records we must keep for tax, legal, fraud prevention or safety reasons.

Children. Lots 2 Sleep is only for adults 18 and older. We do not knowingly collect personal information from children under 13 or allow anyone under 18 to have an account. We do not collect information about minor passengers. If you believe a child has given us information, email us and we will delete it.

Protecting information and breach notice. We use reasonable safeguards, including encryption and trusted providers, to protect your information, but no system is free from risk. If a breach of our systems affects your personal information, we will notify you as Utah law (Utah Code Title 13, Chapter 44) and other applicable laws require. To the extent the law allows, we are not responsible for breaches of third-party systems we do not control.

Questions. Email [email protected] or write to Lots 2 Sleep LLC, 991 Shepard Lane, Suite 210, Farmington, UT 84025.

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